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TOM analysis report

This version was saved 16 years, 10 months ago View current version     Page history
Saved by PBworks
on June 11, 2007 at 12:21:03 pm
 

Introduction

 

This part provides general description of the legal position of TOM in Estonia, operational practices, coverage in media.

 

Usage analysis

 

  • general usage stats
  • user activity
  • types of ideas

 

Interviews with participants

 

  • idea authors
  • answerers (civil servants)

 

Conclusions

 

  • overview of the performance
  • required changes
  • suggestions for performance targets

 

Follow-up documents

 

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